Terms and Conditions

Welcome to joyoustree.com. These Terms and Conditions govern your access to and use of our website, services, and the purchase of products offered through joyoustree.com. By using our site, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. General Information

joyoustree.com provides customers with a wide selection of National Tree Company products, including artificial Christmas trees, wreaths, garlands, holiday décor, and accessories. All content, images, and materials displayed on the website are owned or licensed by joyoustree.com and are protected by applicable intellectual property laws. Unauthorized use of our content is strictly prohibited.

2. Eligibility and Account

To make a purchase on joyoustree.com, you must be at least 18 years old or have the permission of a parent or guardian. Customers may choose to create an account for a more convenient shopping experience. You are responsible for maintaining the confidentiality of your login information and for any activity that occurs under your account.

3. Product Information

We strive to ensure that all descriptions, prices, and images of products listed on joyoustree.com are accurate and up to date. However, slight variations may occur due to manufacturing or display differences. We reserve the right to modify product details, availability, and pricing at any time without prior notice.

4. Orders and Payments

Placing an order on joyoustree.com constitutes an offer to purchase products. All orders are subject to acceptance and product availability. Prices are listed in the currency displayed at checkout and include applicable taxes unless otherwise noted. We accept secure payment methods provided on our website. By submitting payment, you confirm that the information you provide is accurate and authorized.

5. Shipping and Delivery

joyoustree.com ships orders to addresses within the regions specified on our Shipping Policy page. Delivery times are estimates and may vary due to carrier delays, weather conditions, or seasonal demand. Once an order has been shipped, risk of loss or damage passes to the customer.

6. Returns and Refunds

We want you to be fully satisfied with your purchase. Our Return Policy outlines the process for returning items within the allowed time frame. Products must be unused, in original condition, and in their original packaging to qualify for a refund or exchange. Shipping fees may not be refundable unless otherwise stated.

7. Limitation of Liability

joyoustree.com is not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services. While we take every effort to ensure product quality and reliable service, we cannot guarantee uninterrupted access to the site or absolute freedom from errors.

8. Privacy and Data Protection

Your privacy matters to us. Personal information collected during the ordering process will be handled in accordance with our Privacy Policy. By using joyoustree.com, you consent to the collection and use of your data as described in that policy.

9. Changes to Terms

joyoustree.com reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of those changes.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where joyoustree.com operates. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the relevant courts.