Shipping Policy – JoyousTree.com
At joyoustree.com, we are committed to delivering your order quickly, safely, and efficiently. Below you will find our shipping guidelines, timelines, and policies to help you plan your purchase with confidence.
Processing Time
Orders are typically processed within 1–2 business days after payment has been confirmed. During peak holiday seasons or promotional events, processing times may be slightly longer. You will receive an email notification once your order has been shipped.
Shipping Methods
We partner with trusted carriers to provide reliable delivery options. Available shipping methods and estimated transit times will be displayed during checkout. Please note that shipping times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.
Shipping Rates
Shipping charges are calculated based on the weight, size, and destination of your order. The exact shipping cost will be shown at checkout before you confirm your purchase. From time to time, we may offer promotional free shipping, which will be clearly indicated on the product page or during checkout.
Delivery Timeframes
Estimated delivery times vary depending on your location:
- Standard shipping: 3–7 business days
- Expedited shipping: 2–3 business days
- Express shipping: 1–2 business days
Please keep in mind that these are estimated timelines and not guaranteed delivery dates.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this link to monitor the status of your shipment until it arrives at your door.
Multiple Shipments
If your order includes multiple items, they may ship separately depending on product availability and warehouse location. You will not be charged extra for split shipments.
Shipping Restrictions
At this time, joyoustree.com ships within select regions. Certain oversized items may have additional delivery limitations, which will be noted on the product page. We do not currently ship to P.O. boxes or military addresses.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, send a replacement order.
Holiday Shipping
During the holiday season, we recommend placing your orders early to ensure timely delivery. While we strive to meet all estimated delivery windows, higher shipping volumes in December may result in delays beyond our control.
Contact Us
For further details about shipping options and timelines, please visit joyoustree.com. Our team is always here to help ensure your order reaches you smoothly and on time.